About Us
At Coqui IT, we don’t play games. We are in it for the long-haul. We guarantee all of our work. If you forgot your password? Call us – you won’t get a bill for a thirty second phone call. Let us show you how different – and how good – our Tech support firm is.
Coqui IT maintains an experienced staff of technicians who are dispatched throughout the boroughs during normal business hours to fix problems and maintain our customer's systems. If issues arise after hours were ready to help. In addition, we have a staff of remote support technicians who are available to remotely work on client systems from our offices. The remote team is also responsible for preventative maintenance of systems by monitoring and addressing systems via our Remote Monitoring Software that is installed on all Managed Service client systems.
Emergency 24x7 after-hours calls are handled by our on-call support team, who will respond to after hours tickets within one hour.
